Privacy Policy

Effective Date: January 8, 2025

Genasonali is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://genasonali.com or interact with our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect information from you in the following ways:

  • Information You Provide Directly: This includes information you provide when you make a purchase, register an account, subscribe to our newsletter, participate in surveys, or contact us. This may include:

    • Name

    • Email address

    • Billing and shipping address

    • Phone number

    • Payment information (handled by our payment processors, see section 4)

    • Any other personal information you choose to provide

  • Information Collected Automatically: We collect certain information automatically when you visit our website, including:

    • Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.

    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, understand site usage, and serve targeted advertisements. These may include session cookies (temporary) and persistent cookies.

    • Device Information: Information about the device you use to access our website, such as the device model, operating system, and mobile network information.

  • Information from Third Parties: We may receive information from third-party service providers, such as payment processors and analytics services.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Maintain Services: This includes processing your orders, managing your account, delivering products, and providing customer support.

  • To Communicate with You: We may send you emails related to your purchases, account updates, and promotional offers. You can opt out of marketing emails at any time.

  • To Personalize Your Experience: We use your information to tailor content and offers to your interests.

  • To Improve Our Website and Services: We use data to understand usage patterns, diagnose technical problems, and improve functionality.

  • To Conduct Research and Analysis: We analyze data to better understand customer behavior and trends.

  • For Legal and Security Purposes: To protect our rights, prevent fraud, and comply with applicable laws and regulations.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us with payment processing, website hosting, order fulfillment, email delivery, and analytics.

  • Business Partners: With your consent, we may share information with select business partners.

  • Legal Authorities: We may disclose your information when required by law, court order, or other legal process.

  • Affiliates: We may share information with our affiliated companies.

4. Payment Information

We do not directly store your payment information (such as credit card details). We use trusted third-party payment processors to securely handle payments. These payment processors have their own privacy policies that govern the use and storage of your payment information. Please review their policies before making a payment.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

  • Access: You have the right to access the personal information we hold about you.

  • Correction: You have the right to request corrections to any inaccurate or incomplete information we hold about you.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

  • Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as marketing.

  • Opt-out of Marketing Emails: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email.

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our website is not directed towards children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and notify you through other means, as appropriate. Your continued use of our website after changes are posted constitutes acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: